My son ordered an in-app purchase on Far Cry * and kept getting an error. He was trying...

GetHuman-tonyactu's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-tonyactu's own words
My son ordered an in-app purchase on Far Cry * and kept getting an error. He was trying to order a $**.** order of silver bars but due to the error it appears the order went thru * times. We are now showing an $** charge on the account that wasn’t authorized due to these errors and he has more coins than he intended (or had money) to purchase. Please refund * of those. He only needed and intended to buy one $**.** purchase.
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Xbox

Customer service issue
Reported by GetHuman-tonyactu
Feb 18th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman-tonyactu started working on this issue
Feb 18th 6:09pm