I'm very upset, can someone please help. I have been receiving fees from xbox live and...

GetHuman-sfsydney's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-sfsydney's own words
I'm very upset, can someone please help. I have been receiving fees from xbox live and Microsoft. One of them is charging my credit card $*.** the other is $*.**. My ex boyfriend must have plugged my credit card in when we were together and we are not together anymore. I dont use ANY of these products! I dont even own an xbox!! Please, is there someone that can cancel these subscriptions so I'm not being billed for something I dont use.
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Customer service issue
Reported by GetHuman-sfsydney
Feb 18th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman-sfsydney started working on this issue
Feb 18th 5:58pm