A game was purchased on a friends account i share with. He purchased the game and put i...

GetHuman-grantpau's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-grantpau's own words
A game was purchased on a friends account i share with. He purchased the game and put in his card but it ended up attempting to use my gift card and used my credit card. I would like this to be refunded and the game taken off the system. I am not sure why this happened as we have bought games many times before. I will be happy to remove sharing with him but i do not want to be charged for this, the card ends in ****
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-grantpau
Feb 18th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-grantpau started working on this issue
Feb 18th 4:25pm