If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-ronyulic's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ronyulic may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-ronyulic's own words
Xbox one Assasins Creed Oddesy. Appears to be an issue with the saved game as once you load game and get to start screen pressing A to start reverts back to main screen. I can switch profiles and game plays fine. How do I:**) fix the saved game issue under original profile? I cannot see anywhere in my settings for the cloud or storage to the cloud.**) use the previous saved games under the new profile?*The system says there is *.*mg of saved data under the original profile for this game.
GetHuman-ronyulic did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-ronyulic fixed the problem
We are waiting for GetHuman-ronyulic to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.