Xbox one Assasins Creed Oddesy. Appears to be an issue with the saved game as once you...

GetHuman-ronyulic's customer service issue with Xbox from February 2019

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The issue in GetHuman-ronyulic's own words
Xbox one Assasins Creed Oddesy. Appears to be an issue with the saved game as once you load game and get to start screen pressing A to start reverts back to main screen. I can switch profiles and game plays fine. How do I:**) fix the saved game issue under original profile? I cannot see anywhere in my settings for the cloud or storage to the cloud.**) use the previous saved games under the new profile?*The system says there is *.*mg of saved data under the original profile for this game.
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Customer service issue
Reported by GetHuman-ronyulic
Feb 18th, 2019 - 8 mons ago
I have an issue with Xbox too
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GetHuman-ronyulic started working on this issue
Feb 18th 3:47pm