I would like to address my issue on receiving a refund back to my card on something tha...
GetHuman-hulajp's customer service issue with Xbox from February 2019
Help with my Xbox issue
Did we steer you to the right help?
Waiting to see if GetHuman-hulajp got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-hulajp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hulajp may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-hulajp's own words
I would like to address my issue on receiving a refund back to my card on something that was ordered by my *yr old son and his friends whom I didn't give permission to.. a fee of $**.** was taken of my card and a fee of $* as well my bank has contacted me about the situation and I would like for my money to be refunded with no problems .. I need someone to please contact me at ***) ***-**** to resolve this issue asap.. and the game didn't belong to my son his friends did it on their Xboxs and I have contacted the parents as well ...
GetHuman-hulajp did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-hulajp fixed the problem
We are waiting for GetHuman-hulajp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.