I was trying to add another * month Gold subscription to my account and an error popped...

GetHuman2230225's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2230225's own words
I was trying to add another * month Gold subscription to my account and an error popped up saying my subscription is from a different region, which is impossible as I’ve purchased this before and I haven’t moved in ** years so I’m not sure what’s going on.*I then bought a * month subscription “as a gift” to see if it would work, and it popped up the same error when I put the code in. I’m not sure what to do but I’m pretty annoyed & I need this resolved.
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman2230225
Feb 18th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 107234 others
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GetHuman2230225 started working on this issue
Feb 18th 2:17am