My issue is I can purchase (on line) Xbox games, but cannot purchase Gold *** Games. I...

GetHuman2229660's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2229660's own words
My issue is I can purchase (on line) Xbox games, but cannot purchase Gold *** Games. I have paid for these games and want them. I had scheduled a session with ABBY yesterday for today at *:**, she has not contacted me. AllI want to do is to obtain the *** games I have already paid for with my Gold subscription. Also, am unableto check Xbox gamer tag e-mail (*****@***.com). I need help, can some one pease provide the help I need and am paying for. Thanks.***Larry Bennett**Phone:,***-***-******E-mail: Larry.B*****@***.com.
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Customer service issue
Reported by GetHuman2229660
Feb 17th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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GetHuman2229660 started working on this issue
Feb 17th 11:46pm