I have purchased your Xbox one as a Christmas gift for my daughter. Little did I know...

GetHuman-asandbot's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-asandbot's own words
I have purchased your Xbox one as a Christmas gift for my daughter. Little did I know it must be connected to the Internet. Since I do not have Internet in my home I have had to go to relatives homes to set this up. After hours of this it still won't let us play games offline or save anything. I'm to the point I'm disgusted with it. It is the worst game system ever produced. Yes I want a full refund so I may purchase a game system that WORKS!!!!!!! It is a ***$ paperweight! !!!
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Customer service issue
Reported by GetHuman-asandbot
Feb 17th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-asandbot started working on this issue
Feb 17th 8:50pm