Microsoft account won’t log in. Every time I restart the Xbox the light on the console...

GetHuman2228507's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2228507's own words
Microsoft account won’t log in. Every time I restart the Xbox the light on the console stays on for *** minutes then just cuts off. Then when I turn it on it asks me to either restart or trouble shoot. I’ve done both twice now and it’s still freezing. The initial message I got said I needed to clear the saved games so that’s what I was doing. I am currently waiting my Xbox One X to restart now. Been about * minutes.
GetHuman2228507 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman2228507
Feb 17th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 107044 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman2228507 started working on this issue
Feb 17th 7:55pm