My son reset my entire Xbox (one). When it came back on it made me sign up with a compl...
GetHuman2224514's customer service issue with Xbox from February 2019
Help with my Xbox issue
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The issue in GetHuman2224514's own words
My son reset my entire Xbox (one). When it came back on it made me sign up with a completely new gamer tag and a different account. The weird thing is it let me use my email I used for an exsisting account. I’ve tried recovering my account or even my gamer tag and I cannot figure it out. With my old gamer tag Gimmismoore** I had Xbox live, Xbox game pass and I’ve purched games through that name and I have now lost. Not lost but they won’t play because I’m not the same tag if that make sense.
GetHuman2224514 did not yet indicate what Xbox should do to make this right.
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