You guys have a great scam. Bought one thing for my grandson and you allowed home to ke...

GetHuman-nightmov's customer service issue with Xbox from February 2019

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The issue in GetHuman-nightmov's own words
You guys have a great scam. Bought one thing for my grandson and you allowed home to keep buying ***.** worth of stuff without even a notification. I removed the card and of course he was punished. He is only here every other weekend and no one else plays. Even though Card was removed, grandson not here and I don’t play but I was billed again * times on ****. It’s rediculous that you don’t stop at a daily limit and now you hitting a card I removed. I want a full refund and don’t want my card touched again or I will report a scam.
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Customer service issue
Reported by GetHuman-nightmov
Feb 16th, 2019 - 9 mos ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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GetHuman-nightmov started working on this issue
Feb 16th 12:43am