I try to call them and resolve an issue of my son making in creating this account and t...

GetHuman-alandopi's customer service issue with Xbox from February 2019

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The issue in GetHuman-alandopi's own words
I try to call them and resolve an issue of my son making in creating this account and taking the money from my credit card without my authorization so here I am with * months of xbox live I never even got to use because I was not aware of the account being created I called to have them shut off my card when I noticed it and apparently they thought it was humorous because of my traumatic brain injury in my tourettes to discount a as a vulgar language being used and proceeded to allow them to take approximately * months of xbox live money from
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Xbox

Customer service issue
Reported by GetHuman-alandopi
Feb 16th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-alandopi started working on this issue
Feb 16th 12:07am