I try to call them and resolve an issue of my son making in creating this account and t...
GetHuman-alandopi's customer service issue with Xbox from February 2019
Help with my Xbox issue
Try having Xbox call you again?
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-alandopi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alandopi may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-alandopi's own words
I try to call them and resolve an issue of my son making in creating this account and taking the money from my credit card without my authorization so here I am with * months of xbox live I never even got to use because I was not aware of the account being created I called to have them shut off my card when I noticed it and apparently they thought it was humorous because of my traumatic brain injury in my tourettes to discount a as a vulgar language being used and proceeded to allow them to take approximately * months of xbox live money from
GetHuman-alandopi did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-alandopi fixed the problem
We are waiting for GetHuman-alandopi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.