I need a open nat type *I have a strict nat type right now *I have a Xbox One's*My Wi-F...

GetHuman2217748's customer service issue with Xbox from February 2019

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The issue in GetHuman2217748's own words
I need a open nat type *I have a strict nat type right now *I have a Xbox One's*My Wi-Fi is my Mobil hotspot (cricket)*I already called them and they reset all my network settings *I have Xbox Gold *I already reset and unplugged both my phone and my Xbox *I've cleared the mac address *Still on strict nat type*My Mobil hotspot connects to my Xbox and tells me I'm online but I can't play online gaming even tough I am online
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman2217748
Feb 15th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 105984 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman2217748 started working on this issue
Feb 15th 10:18pm