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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-haleymlo's own words
My boyfriend and I shared an Xbox account, but I have my own gamertag on it, and I purchased my own games with my own card. I pay for my Xbox Gold membership monthly. I can still play my games on my Xbox, but I'd like my gamertag and my games to be placed on a new account with my email address and my billing information. I'd like to do this without changing any of the settings of my ex's account, since we don't talk. I chatted with a rep for ** hours about a month ago and they offered no solutions other than trying to take over my ex's account completely. Can you please help?
GetHuman-haleymlo did not yet indicate what Xbox should do to make this right.
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