I have lost all of my DLC content for Mortal Kombat X. I had bought the XL version cont...

GetHuman2211434's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2211434's own words
I have lost all of my DLC content for Mortal Kombat X. I had bought the XL version containing all DLC several years ago, and all of a sudden the content within the game had vanished. I tried to solve this by uninstalling each DLC component (I believe it was ** in total) and reinstalling them again. However, when I went to do this I could not reinstall them and they had completely disappeared off of my Xbox. This happened to me a few months ago but it was fixed within a couple of hours, but now it has been several days and I have followed all the Xbox support provided online and on the console itself with no results, so I am left with having to contact a real person at Microsoft. Please get back to me or resolve this problem soon, Thanks.
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Xbox

Customer service issue
Reported by GetHuman2211434
Feb 15th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 105716 others
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Timeline
GetHuman2211434 started working on this issue
Feb 15th 2:24am