My account that I have been paying for the past few months won’t even let me get into i...

GetHuman-atrunyon's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-atrunyon's own words
My account that I have been paying for the past few months won’t even let me get into it to use anything. I can’t connect to the wifi to cancel the payments so I’m kind of stuck paying for it and since I haven’t been able to get a hold of anyone yet I’ve been stuck making payments and I’m tired of it. This needs to be fixed ASAP and I would personally like to be refunded for not being able to use the account any.
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Customer service issue
Reported by GetHuman-atrunyon
Feb 7th, 2019 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 102546 others
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GetHuman-atrunyon started working on this issue
Feb 7th 4:19pm