I bought my son an Xbox one for Christmas and with the bundle package I got for him he...
GetHuman-katejoyc's customer service issue with Xbox from January 2019
Help with my Xbox issue
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The issue in GetHuman-katejoyc's own words
I bought my son an Xbox one for Christmas and with the bundle package I got for him he had a trial of live gold and also game pass. I downloaded kid friendly games for him through the game pass membership and now when he goes to play the games it pops up and says to make sure his ea access or live gold is up to date and that he’s signed in. Well my father purchased him an Xbox card for $*** online and I added it to his game pass membership thinking that would solve the problem and he’d be able to play all his downloaded games again since I downloaded them through the game pass membership and come to find out it’s still not working. Wondering if there was a way you could help me and assistant me in fixing his game system because at this point in time not only is he upset, but I am as well.
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