I bought my son an Xbox one for Christmas and with the bundle package I got for him he...

GetHuman-katejoyc's customer service issue with Xbox from January 2019

4 views
 | 
96043 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-katejoyc to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-katejoyc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-katejoyc may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-katejoyc's own words
I bought my son an Xbox one for Christmas and with the bundle package I got for him he had a trial of live gold and also game pass. I downloaded kid friendly games for him through the game pass membership and now when he goes to play the games it pops up and says to make sure his ea access or live gold is up to date and that he’s signed in. Well my father purchased him an Xbox card for $*** online and I added it to his game pass membership thinking that would solve the problem and he’d be able to play all his downloaded games again since I downloaded them through the game pass membership and come to find out it’s still not working. Wondering if there was a way you could help me and assistant me in fixing his game system because at this point in time not only is he upset, but I am as well.
GetHuman-katejoyc did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-katejoyc fixed the problem
We are waiting for GetHuman-katejoyc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-katejoyc fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-katejoyc
Jan 26th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 96043 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-katejoyc started working on this issue
Jan 26th 8:06pm