Well first what happened was I tried to pay for gold it was *** but I had $** on a gift...

GetHuman2045802's customer service issue with Xbox from January 2019

3 views
 | 
96040 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman2045802 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2045802's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2045802 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2045802's own words
Well first what happened was I tried to pay for gold it was *** but I had $** on a gift card and so what happened was I tried to pay for it once and then look like it was on there so I try it again but it didn't actually work but but it finally took out like almost all of my payments only have $* left I tried to pay for it once but it wouldn't let me so I'm trying to find out what's happening so I can contact Microsoft so I can see what's going on I need my refund back
GetHuman2045802 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2045802 fixed the problem
We are waiting for GetHuman2045802 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2045802 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman2045802
Jan 26th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 96040 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2045802 started working on this issue
Jan 26th 8:02pm