I started using samsung pay today and i bought (what i thought) was a gift card to put...

GetHuman2043118's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman2043118's own words
I started using samsung pay today and i bought (what i thought) was a gift card to put **.** on my xbox live account. Instead i apparently bought a year of xbox live on accident. I was trying to put the money on my xbox live account so i could download the new resident evil game. I haven't redeemed the code yet. Im trying to see if i can transfer the money i spent on that straight into my xbox live account. Please mail me back soon. If you can't help me with this im switching to playstation only because if you refuse to help me that shows exactly how much you dont care about your customer
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Xbox

Customer service issue
Reported by GetHuman2043118
Jan 26th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 95873 others
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Timeline
GetHuman2043118 started working on this issue
Jan 26th 9:52am