Hello. I checked out when my Xbox Live Gold subscription was going to be renewed and th...

GetHuman-djacobo's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-djacobo's own words
Hello. I checked out when my Xbox Live Gold subscription was going to be renewed and the app said it is on the **th of this month. I was going to cancel it this weekend since I don’t want to renew for a year. But I checked out my bank account today and I was being charged already for the subscription. Either the app said the wrong date or I’m being charged early. I would like to see if I can get a refund, even if my Xbox Live Gold is canceled right away. Thank you for your time. Help would be greatly appreciated!**-*Diego J.
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Customer service issue
Reported by GetHuman-djacobo
Jan 15th, 2019 - 9 mons ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-djacobo started working on this issue
Jan 15th 8:53pm