On Saturday January **, **** I could not connect to xbox live and I thought my subscrip...

GetHuman1969160's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman1969160's own words
On Saturday January **, **** I could not connect to xbox live and I thought my subscription had ran out so I purchased * months for **.** and then noticed later via email I was actually charged twice for **.**. As it turned out it was actually an xbox live outage I was unaware of until later. To resolve this I would like confirmation of when my xbox live account actually expires and a refund of at least one of the **.** charges.
GetHuman1969160 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1969160
Jan 15th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 91401 others
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