I'm having issues regarding my online status. I sign in to Xbox live as normal, feature...

GetHuman-ethanga's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-ethanga's own words
I'm having issues regarding my online status. I sign in to Xbox live as normal, features and all but I cannot receive party invites, and on my profile and everyone else's it says "Seen **h ago" when I am online right now. My profile status is set to online but my account says otherwise. If I try to appear offline my status becomes unknown. I've tried restarting my router multiple times, hard resetting my Xbox and still to no prevail. I had this issue over the last few days but not to this extent, it would usually pass even after a soft reset. I know it's not just a problem with me, because two of my friends are experiencing the same thing. Just restricting me from playing games with my mates in regard of receiving*sending of party*game invites both from them and from me. Cheers
GetHuman-ethanga did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman-ethanga
Jan 15th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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GetHuman-ethanga started working on this issue
Jan 15th 8:19am