I'm having issues regarding my online status. I sign in to Xbox live as normal, feature...

GetHuman-ethanga's customer service issue with Xbox from January 2019

6 views
 | 
91360 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-ethanga to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-ethanga's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ethanga may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-ethanga's own words
I'm having issues regarding my online status. I sign in to Xbox live as normal, features and all but I cannot receive party invites, and on my profile and everyone else's it says "Seen **h ago" when I am online right now. My profile status is set to online but my account says otherwise. If I try to appear offline my status becomes unknown. I've tried restarting my router multiple times, hard resetting my Xbox and still to no prevail. I had this issue over the last few days but not to this extent, it would usually pass even after a soft reset. I know it's not just a problem with me, because two of my friends are experiencing the same thing. Just restricting me from playing games with my mates in regard of receiving*sending of party*game invites both from them and from me. Cheers
GetHuman-ethanga did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-ethanga fixed the problem
We are waiting for GetHuman-ethanga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ethanga fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-ethanga
Jan 15th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 91360 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ethanga started working on this issue
Jan 15th 8:19am