My son got messaged from someone hate message and he responded then got banned? were go...

GetHuman-shandj's customer service issue with Xbox from January 2019

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The issue in GetHuman-shandj's own words
My son got messaged from someone hate message and he responded then got banned? were going to switch to playstation where loyal users aren't banned because other unloyalw "smurf" accounts are reporting him thanks if you don't lift the ban by today please cancel all my subscriptions to xbox and ill move on to playstation where kids can have fun and not be heckled then banned by the platform they trust! you're disgusting
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Xbox

Customer service issue
Reported by GetHuman-shandj
Jan 15th, 2019 - a mon ago
I have an issue with Xbox too
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Seen by 3 customers so far
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GetHuman-shandj started working on this issue
Jan 15th 3:37pm