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Before contacting them, items GetHuman-shandj may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-shandj's own words
My son got messaged from someone hate message and he responded then got banned? were going to switch to playstation where loyal users aren't banned because other unloyalw "smurf" accounts are reporting him thanks if you don't lift the ban by today please cancel all my subscriptions to xbox and ill move on to playstation where kids can have fun and not be heckled then banned by the platform they trust! you're disgusting
GetHuman-shandj did not yet indicate what Xbox should do to make this right.
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