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Before contacting them, items GetHuman-asghedom may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-asghedom's own words
My headset*microphone are not working and the headset*microphone are both brand new. I am also using an adapter to plug my headset*mic into my Xbox controller. I tried hard resetting my Xbox and making sure the adapter and headset are both firmly in place, it still doesn’t work. It seems as though the Xbox doesn’t even recognize that a headset is plugged in either because it says no device is connected in the party chat screen.
GetHuman-asghedom did not yet indicate what Xbox should do to make this right.
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