My Xbox live gold says it expires and this has been going off and on I pay every summer...

GetHuman1958700's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman1958700's own words
My Xbox live gold says it expires and this has been going off and on I pay every summer $** for a year of gold , yet it now says I can get online to play with others and I refuse to pay another $** for no reason l, I’ve been trying to buy little $** gold months to see if it will maybe reset it and fix it but that just took my $** also, I don’t even want the $** back I would just like to be able to get what I paid for and that’s a year of gold my gamer tag is GOLDENONE**** so you can check to see I’ve always paid for gold even on Xbox *** if you would like to check so you guys don’t think I’m scamming y’all . Plz and thank you **
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Xbox

Customer service issue
Reported by GetHuman1958700
Jan 14th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 90808 others
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Timeline
GetHuman1958700 started working on this issue
Jan 14th 1:04am