Son purchased items in fornite without permission, would like a refund

GetHuman1957286's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman1957286's own words
Receive a refund for items purchased without my permission on my sons xbox one on the game fornite ... My son purchased in game items without my permission. He did it on the game Fortnite, under the email *****@***.com. I already removed my credit card info off his xbox *, but I was wanting to get a refund for what he purchased. It was *,*** vbucks, and deluxe founders pack. Order *'s ********** and **********. Thanks for any help
I had no idea he could purchase things in the games. I used my credit card info to buy xbox live membership for him. I didnt know that info was also able to be used to buy things in games
I would just simply like to have a refund. That would make things a ok!!
Over * years. We enjoy xbox live and the games. But i did not give him permission to buy things at all. I didnt know he even could
Used an online refund page on the xbox system. But was hoping to talk with a real person
I have an issue with Xbox too
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Xbox one
Customer service issue
Reported by GetHuman1957286
Jan 13th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 10 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1957286 started working on this issue
Jan 13th 7:11pm