I bought Fifa ** ultimate team **** fifa points for £**.** from Amazon f on ** January...

GetHuman-clarcott's customer service issue with Xbox from January 2019

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The issue in GetHuman-clarcott's own words
I bought Fifa ** ultimate team **** fifa points for £**.** from Amazon f on ** January '** for my young grandsons birthday (order number DO*-*******-*******) then it was pointed out to me it should have been Fifa **. Unfortunately Amazon can't help as they informed me it clearly states in their terms & conditions for downloads. The product key is* R*CR-M*M**-*QKTK-PH*J*-YKMTZ*I was hoping you could cancel this code & replace with another for Fifa ** as this has not been used & is of no use to anyone. I know this is totally my mistake & would not mind fewer points or paying a service charge or a credit voucher. I hope you can help as I have a very disappointed grandson & will need to buy again if you can't. Hope to hear from you soon. *Regards, *Jacqueline Clark
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Customer service issue
Reported by GetHuman-clarcott
Jan 13th, 2019 - 9 mons ago
I have an issue with Xbox too
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Seen by 9 customers so far
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GetHuman-clarcott started working on this issue
Jan 13th 12:08pm