I signed up for ONE MONTH of Xbox live back in October and was charged for that one mon...

GetHuman1955281's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1955281's own words
I signed up for ONE MONTH of Xbox live back in October and was charged for that one month only. But today upon looking at my bank statement they charged me AGAIN (for the first time since originally buying one month of Xbox live in October), without my consent or knowledge. Every time I have tried to call Xbox I can’t get to a live agent the robot hangs up on me. And calling the Canadian Microsoft costumer support number just has loud screeching. I can’t afford to have Microsoft steal my money from me. I now don’t have enough for rent on the **th.
GetHuman1955281 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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How Do I Report a Problem on Xbox One?How Do I Appeal a Ban or Suspension on Xbox Live?How Do I Report a Problem on Xbox One?How Do I Get a Refund from Xbox?
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Xbox

Customer service issue
Reported by GetHuman1955281
Jan 13th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
Similar issue to 90527 others
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Timeline
GetHuman1955281 started working on this issue
Jan 13th 8:19am