I bought my son madden ** and we can not get it to work. I even took it to a game store...

GetHuman1932985's customer service issue with Xbox from January 2019

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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1932985's own words
I bought my son madden ** and we can not get it to work. I even took it to a game store... they can’t get it to work. I did the online refund and was denied. I am beyond frustrated at this point. I can’t speak to anyone. I would like a refund. You can see that the game has never been used we can’t even open it. I would like a refund. I spend plenty of money on games and vbucks and would like a refund. I have already purchased him a physical copy of the game bc we could not get it to work. The Oder number is **********

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Xbox

Customer service issue
Reported by GetHuman1932985
Jan 9th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 88827 others
0 customers following this

Timeline

GetHuman1932985 started working on this issue
Jan 9th, 2019 9:46pm

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