Hi my name is Patrick Rothweiler and I had a Xbox account under my email *****@***.com...

GetHuman-prothw's customer service issue with Xbox from January 2019

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The issue in GetHuman-prothw's own words
Hi my name is Patrick Rothweiler and I had a Xbox account under my email *****@***.com. I can’t seem to figure out the password for it on my new Xbox one and my Xbox *** has it but it’s dead now. If there is any way to retrieve it let me know. I tried the process through your website but I couldn’t confirm it was me for some reason. Likely due to the security questions I had were from around * years ago. If there is anything I can do to either a) suspend my Xbox live payment from that account or b) retrieve that account please let me know. The Xbox gamer tag is peterroy**
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Customer service issue
Reported by GetHuman-prothw
Jan 9th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman-prothw started working on this issue
Jan 9th 12:01am