My name is Rafael Wynn. I recently got a bunch of microsoft charges on my credit card...

GetHuman1914839's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1914839's own words
My name is Rafael Wynn. I recently got a bunch of microsoft charges on my credit card that I am unaware of. I called the credit card company (capital one visa) and they said these charges were associated with an old credit card of mine that I had fraud on and cancelled (ending in ****, however my current card ending in (****) is currently being charged which is a problem. There were charges ranging from $**.** to $*.** over the past week. I want these charges refunded because they are not mine. here are the charges. My son used to have an xbox acct but we no longer use it. **** $*.** *** $*.** *** $**.** ***** $*.** ***** $**.** ***** $*.** ***** $*.** ***** $*.** ***** $*.** ***** $*.** ***** $*.** ***** $**.** ***** $**.** **thank you for looking into this for me. *best regards,*Rafael Wynn
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Customer service issue
Reported by GetHuman1914839
Jan 7th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman1914839 started working on this issue
Jan 7th 4:09pm