I ordered and xbox one x fallout white edition. I'm having issues with both the control...

GetHuman-wadepat's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-wadepat's own words
I ordered and xbox one x fallout white edition. I'm having issues with both the controller disconnecting frequently and the xbox with freeze up making a stutter noise in the middle of game play and I have to turn it off and back on in order to fix. Im very dissatisfied and im just curious if this is just how xbox still is (because I remember these issues with *** in the past) or if I just got a lemon.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-wadepat
Jan 7th, 2019 - a mon ago
I have an issue with Xbox too
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GetHuman-wadepat started working on this issue
Jan 7th 4:02pm