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Before contacting them, items GetHuman1913201 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1913201's own words
Hello I am requesting refunds on * of my cards. I put a request in Dec **th through my son microsoft account. And January *th as well. On Dec **th I payed for a Gold package that was on discount. And then my son accidentally click games he thought came with the package. On January *th my son decided to pay for another subscription. And money was taken from my card again as well. My son is not aware that these games are to paid for. He thoughy they came with his package. I loat almost $***. **. I have all the product numbers for a request for a refund.
GetHuman1913201 did not yet indicate what Xbox should do to make this right.
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