I updated my Xbox one last week and I went to play forza horizon * and all my stats wer...

GetHuman1904721's customer service issue with Xbox from January 2019

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The issue in GetHuman1904721's own words
I updated my Xbox one last week and I went to play forza horizon * and all my stats were gone I started from the beginning and then I went into forza horizon * and everything was gone as well I was more mad about horizon * because I had almost * days in game play on it. I checked online and all my stats are still there like all the achievement hours and cars I had but I was wondering if it’s possible to resync the game or how to I get all my stats to go back to the game
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Customer service issue
Reported by GetHuman1904721
Jan 5th, 2019 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman1904721 started working on this issue
Jan 5th 7:11pm