i made * child microsoft*xbox live accounts fo my kids to play fortnite on xbox, but wh...

GetHuman1898832's customer service issue with Xbox from January 2019

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The issue in GetHuman1898832's own words
i made * child microsoft*xbox live accounts fo my kids to play fortnite on xbox, but when I try to sign them in, it tells me something is wrong with my account and I should fix it on the web and they cannot log in. I think their accounts were somehow suspended... but they did not do anything to cause that (they are too young to know how). I need to get these unlocked somehow. automated process is not working.
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Customer service issue
Reported by GetHuman1898832
Jan 4th, 2019 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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GetHuman1898832 started working on this issue
Jan 4th 9:03pm