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The issue in GetHuman1887650's own words
My sons xbox one is asking for sign in which it hadnt been needed since we set up account like * *** yrs! So used the gmail and reset password went back to sign in and it will not accept. Tells us to go to account.live but it just a repeat of what we done to reset password, gave parents permission * use, changed setting to no rescritions.. He has a childs account , said if he uses my gmail he will loose all skins etc... Idk if true i dont play he needs * use his account and the new PW for sign in on xbox one which i have a email stating its ***% ready to use..so why cant he sign in?
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