Okay, so I just got an xbox for Christmas, and the first account I put on there, Emmet...
GetHuman1853395's customer service issue with Xbox from December 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1853395 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1853395's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1853395 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1853395's own words
Okay, so I just got an xbox for Christmas, and the first account I put on there, Emmet Firestone, was intended as the parent account* It's now saying it's a child account, so I made a diffrent account as the parent, to give the main account permission. I need to know how to change it so that the main account is the parent account, as I'm I'm ng to get games on that account, and its saying I cant because it's not the parent account. Just let me work this out please. I'm so confused
GetHuman1853395 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1853395 fixed the problem
We are waiting for GetHuman1853395 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.