Okay, so I just got an xbox for Christmas, and the first account I put on there, Emmet...

GetHuman1853395's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1853395's own words
Okay, so I just got an xbox for Christmas, and the first account I put on there, Emmet Firestone, was intended as the parent account* It's now saying it's a child account, so I made a diffrent account as the parent, to give the main account permission. I need to know how to change it so that the main account is the parent account, as I'm I'm ng to get games on that account, and its saying I cant because it's not the parent account. Just let me work this out please. I'm so confused
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1853395
Dec 29th, 2018 - 6 mons ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman1853395 started working on this issue
Dec 29th, 2018 12:15am