I purchased an Xbox one x this Christmas for my son. Meanwhile has been using my Xbox o...

GetHuman1843449's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1843449's own words
I purchased an Xbox one x this Christmas for my son. Meanwhile has been using my Xbox one live account and signing in on my own user account to play his favorite game FORTNITE. I spent a lot of money throughout the year so he can purchase his favorite characters , special skins , and other in game items he wanted have. My question is how can I transfer this to his first very own Xbox one without losing all those items we purchased for him?
GetHuman1843449 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1843449
Dec 27th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 81602 others
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Timeline
GetHuman1843449 started working on this issue
Dec 27th, 2018 9:24pm