I purchased Xbox one Bundle on Amazon.ca and never got my Battlefield One Revolution c...

GetHuman1833433's customer service issue with Xbox from December 2018

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The issue in GetHuman1833433's own words
I purchased Xbox one Bundle on Amazon.ca and never got my Battlefield One Revolution code which was suppose to be incl! I was told * days ago by a supervisor on Amazon named Elmer I would get email with code in couple hrs that was * days ago I still have nothing *It was my son's Bday on Christmas Eve and that game is what he really wanted to play Very sad he still hasn't got it. Amazon said I should return the console and they will resend it I'm like that's ridiculous I'm NOT taking away my son's Bday gift so they can send a code that could be emailed??? Pls help My son has a disability and I will not upset him by taking away his Bday gift because the code wasn't in it here's the order * ***-*******-*******

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Xbox

Customer service issue
Reported by GetHuman1833433
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 80199 others
0 customers following this

Timeline

GetHuman1833433 started working on this issue
Dec 26th, 2018 6:27pm

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