I'm having a problem with my xbox one audio thats coming into my headphones. I use a x...

GetHuman-itbewil's customer service issue with Xbox from December 2018

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The issue in GetHuman-itbewil's own words
I'm having a problem with my xbox one audio thats coming into my headphones. I use a xbox one stero headset with an adapter thats pulgged into my elite controller. The issue is that the audio randomly cuts in and out. There is nothing I know of that triggers it, it just happens. There is nothing wrong with the headphones, if I plug them into something else they work just fine. The controller doesn't seem to be the problem either, I switched controllers and it still happens. Neither the adapter, if I take it off it still happens. The problem has been going on for a long time, I've tried messing around with audio settings and nothing fixes it. I used to be able to fix it by plugging the controller into my xbox but that no longer works

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Xbox

Customer service issue
Reported by GetHuman-itbewil
Dec 14th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 73863 others
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Timeline

GetHuman-itbewil started working on this issue
Dec 14th, 2018 11:03pm