I created an account using college email *** years ago. During those years I have creat...

GetHuman1751051's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1751051's own words
I created an account using college email *** years ago. During those years I have created a new account as well. They seemed to linked due to the fact I have logged in many times to the account I use now and tried to cancel my live subscription and am still getting charged monthly. I cannot seem to access my account using college email and there for keep getting charged. Would like to resolve somehow so no more charges are taking out.
GetHuman1751051 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1751051
Dec 13th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 73229 others
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GetHuman1751051 started working on this issue
Dec 13th, 2018 3:00pm