I created an account using college email *** years ago. During those years I have creat...

GetHuman1751051's customer service issue with Xbox from December 2018

5 views
 | 
73229 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1751051 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1751051's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (7 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1751051's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1751051 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1751051's own words
I created an account using college email *** years ago. During those years I have created a new account as well. They seemed to linked due to the fact I have logged in many times to the account I use now and tried to cancel my live subscription and am still getting charged monthly. I cannot seem to access my account using college email and there for keep getting charged. Would like to resolve somehow so no more charges are taking out.
GetHuman1751051 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1751051 fixed the problem
We are waiting for GetHuman1751051 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1751051 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1751051
Dec 13th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 73229 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1751051 started working on this issue
Dec 13th, 2018 3:00pm