I have been having a repeated problem with my Xbox One games updating. For a while now...

GetHuman1742505's customer service issue with Xbox from December 2018

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The issue in GetHuman1742505's own words
I have been having a repeated problem with my Xbox One games updating. For a while now, huge game updates have been repeating. Games will often require massive *** Gig updates, when the actual size of the update is less than a few Gig. For instance, Red Dead Redemption* had a massive ** Gig update the day that I purchased it (Disc copy) I updated it all, but * days later when a small patch came out, at less than a Gig, my update was instead ** Gig again. Another instance is when The Master Chief Collection got a ** Gig update back in October. I updated the initial ** Gigs in October, but now in December, the same update has returned at ** Gig. The game wasn't moved, deleted or altered in any way. Similar problems have occurred with Fifa ** & **, Forza Horizon * among other titles (All Disc Copies). I have had no luck fixing the problems or looking up solutions online. Hopefully I can get insight into whats happening, and hopefully how to permanently fix the problem. Thanks

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Xbox

Customer service issue
Reported by GetHuman1742505
Dec 12th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 72751 others
0 customers following this

Timeline

GetHuman1742505 started working on this issue
Dec 12th, 2018 9:29am

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