We bought $**.** in Xbox gift cards from target. When we tried to scratch off the back...

GetHuman1722363's customer service issue with Xbox from December 2018

12 views
 | 
71220 similar
 | 
0 following
Help with my Xbox issue
Try having Xbox call you again?
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1722363's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1722363 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1722363's own words
We bought $**.** in Xbox gift cards from target. When we tried to scratch off the back to activate them it took some numbers off and we were never able to activate. We took them back to target to exchange them and they blamed my grandsons for scratching them to hard. That wasn’t the issue. The glue on the back over the numbers is what caused it to happen. I’m very disappointed in target for blaming my grandsons. Shame on them. They have had many Xbox cards and know how to use them. It was definitely not their first rodeo with these. Thank you and I appreciate your help. Can someone please return my call. **********. My name is Laura blackford. I’ll await thank you again
GetHuman1722363 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1722363 fixed the problem
We are waiting for GetHuman1722363 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1722363 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1722363
Dec 9th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 12 customers so far
Similar issue to 71220 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1722363 started working on this issue
Dec 9th, 2018 2:35pm