I'm getting extremely upset that I've turned off auto renew and you guys repeatedly try...

GetHuman-jermscar's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-jermscar's own words
I'm getting extremely upset that I've turned off auto renew and you guys repeatedly try and charge my CC, I paid with my Microsoft Account last time, please stop trying to charge my CC, I want my CC removed from your records and your auto renew option never seems to work. I WANT THIS CHARGE TO STOP, I DON'T WANT YOUR SERVICE IF THIS CONTINUES TO HAPPEN. I've been an Xbox owner since the original and this is just robbery, I really don't feel good about this, this has to stop NOW!!!
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Customer service issue
Reported by GetHuman-jermscar
Dec 9th, 2018 - 6 mons ago
I have an issue with Xbox too
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Seen by 4 customers so far
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GetHuman-jermscar started working on this issue
Dec 9th, 2018 5:47am