My son wanted a Xbox for his birthday and he didn’t like it or didn’t know how to play...

GetHuman1699280's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1699280's own words
My son wanted a Xbox for his birthday and he didn’t like it or didn’t know how to play it. I returned it back to the store. I purchased the Xbox live with my debit card once he first got it. And it has been * month now and Xbox is still charging me for Xbox live monthly and My son doesn’t have a Xbox system any longer. Is there a way I can get my refund and also get my card information off Xbox live monthly.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1699280
Dec 6th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 69559 others
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Timeline
GetHuman1699280 started working on this issue
Dec 6th, 2018 12:43am