Made a mistake

GetHuman-jakemcke's customer service issue with Xbox from December 2018

3 views
 | 
69268 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-jakemcke to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jakemcke's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jakemcke may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-jakemcke's own words
Make a payment for one years subscription and payment didn't show that it worked. Son taken out a * month subscription because of this ... I have taken out a year's Xbox live subscription on my Xbox when it asked for me to subscribe again , it didn't show that it worked at the time. so my son was inpatient and taken out a * month subscription without telling me, it has charged me for both year and month subscription. The years subscription isn't showing up on my Xbox but £**.** has been taken from my bank account so has £*.**... Can you please refund me for the one month £*.** subscription as it is unwanted. And carry on the yearly subscription. *I own a Xbox one and have done for a very long time... My xbox account name is TipsyPikachuu
My son taken out a * month subscription because it showed the one year subscription didn't work and I have been charged for both and the year subscription isn't showing on my Xbox one.
Refunding me the * month subscription price as it's unwanted
I have been with your company since the Xbox *** came out and have been a customer ever since
Haven't tried anything else because I've just found out about this
I have an issue with Xbox too
How GetHuman-jakemcke fixed the problem
We are waiting for GetHuman-jakemcke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-jakemcke fixes it.
This email address isn't valid

Xbox

Xbox live
Customer service issue
Reported by GetHuman-jakemcke
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 69268 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jakemcke started working on this issue
Dec 5th, 2018 11:48am