Hi I'm not sure if this bas happened to anyone before but I have taken out a year's sub...

GetHuman-jakemcke's customer service issue with Xbox from December 2018

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The issue in GetHuman-jakemcke's own words
Hi I'm not sure if this bas happened to anyone before but I have taken out a year's subscription on Xbox live on my Xbox and it has charged me £**.**. my son then taken out * month Xbox live £*.** because the previous one wasn't working, I have been charged for both year subscription and a month subscription... The year isn't showing on my Xbox are you able to refund the months subscription as I still want the year
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Xbox

Customer service issue
Reported by GetHuman-jakemcke
Dec 5th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-jakemcke started working on this issue
Dec 5th, 2018 11:32am