Don't quite understand what xbox live is. Interested in ** month. Want to purchase for...

GetHuman-donnajwr's customer service issue with Xbox from December 2018

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The issue in GetHuman-donnajwr's own words
Don't quite understand what xbox live is. Interested in ** month. Want to purchase for grandson who is in USMC and is in a barracks situation. First of all, (*)someone said to ask if xbox live is secure. I presume the barracks wifi is but I don't know. (*) Secondly, does the subscription pay for access only or does it provide the money to purchase stuff for xbox play. (*) Seems at one time I bought him a card that he used to purchase stuff. (*) advantage*disadvantage of digital access versus the physical card? Thanks
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Xbox

Customer service issue
Reported by GetHuman-donnajwr
Dec 4th, 2018 - a mon ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-donnajwr started working on this issue
Dec 4th, 2018 4:58pm