I want to switch all of the data from one account to another. My ex girlfriend had her...

GetHuman1687076's customer service issue with Xbox from December 2018

68904 similar
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1687076 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1687076's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1687076's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1687076 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1687076's own words
I want to switch all of the data from one account to another. My ex girlfriend had her email hooked up to xXJsPTJXx and she changed the email so now I can’t play any of my games because it says I must sign into the account that I purchased the games off of. But I can’t sign into that account, so I want to put all of the data, games, dlcs, achievements etc. onto my new account which is JPxUchiha. I’ve spent over ****$ easily on all of my games and dlcs so I need to get everything switched to my new account but i don’t know how. PLEASE HELP ME
GetHuman1687076 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1687076 fixed the problem
We are waiting for GetHuman1687076 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1687076 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1687076
Dec 4th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 68904 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1687076 started working on this issue
Dec 4th, 2018 2:38pm