I'm trying to login to an old account but I do not have access to the email anymore. Th...

GetHuman1684573's customer service issue with Xbox from December 2018

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The issue in GetHuman1684573's own words
I'm trying to login to an old account but I do not have access to the email anymore. The provider no longer exists. When trying to reset it, I was referred to an account recovery ticket, and was told I would be contacted within ** hours if enough information has been provided. It has been more than ** now. I would like to speak to a representative about changing the email associated with my account, or do something so I can access my old Rock Band DLC. I recently bought Rock Band * and have a lot of DLC from older games. **Thank you in advance for your time.
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Xbox

Customer service issue
Reported by GetHuman1684573
Dec 4th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 17 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1684573 started working on this issue
Dec 4th, 2018 1:09am